State Farm® Insurance Agent Grayson Medford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lera Seals
April 3, 2025
5
out of
5
rating by Lera Seals
"I live in Loxley, AL southern part of the state. Grayson Medford agency was recommended. I spoke with Mr. Reid and I received outstanding service. The Medford agency asked questions and reviewed policy's for me. Recommendations were made and I was asked if the recommendations worked for me. Outstanding, courteous service and agency the truly puts their clients first. The Grayson Medford agency saved me money and with the comprehensive review of my policies, I now have "Peace of Mind!. I sincerely recommend the Medford Agency, professional, knowledge, courteous and friendly."
We responded:
"Hey Lera, thank you so much for the kind words and recommendation! I love hearing that you had a good experience with our office and that Jon was able to help take care of your insurance needs. Don't hesitate to reach out if we can do anything else for you! "
Willie
January 31, 2025
5
out of
5
rating by Willie
"If you are looking for a new insurance group this is the one!! They are all so nice and helpful!! Give them a call today."
We responded:
"Hey Willie, thank you for the kind review! We love hearing feedback from our customers and are always here to help. Thanks for your business! "
Andie Dorsett
January 30, 2025
5
out of
5
rating by Andie Dorsett
"Great experience, fast and friendly service. They handled everything for me and I save money!"
We responded:
"Thank you Andie for the great review! We're happy to hear we were able to save you money and appreciate your business. Let us know if there's anything we can do for you in the future!"
Taylor Gilmore
September 27, 2024
5
out of
5
rating by Taylor Gilmore
"If you’re looking for a trusted and experienced insurance agent in the Birmingham area, I cannot recommend Grayson enough. He and his whole staff, especially Kitty, go out of their way to make everyone feel like family. I’m extremely grateful for the ways they’ve helped my family and I navigate some challenging times. I followed Kitty from her previous agent to Grayson, because she’s just that good. This is the kind of business that you will trust to insure your family for generations."
We responded:
"Hey Taylor, thank you for your kind words! I love hearing that you've had a good experience with my office and appreciate your feedback. If there's anything else we can do for you, don't hesitate to reach out. -Grayson "
Lynn Mize
September 27, 2024
5
out of
5
rating by Lynn Mize
"Have had State Farm for many years. Dale Meisner has been there during those years. She has always been a great help to me. They have been more than helpful to answer any question I have had."
We responded:
"Hey Lynn, thank you for sharing your experience! We're very fortunate to have you as a customer, and I'm glad to hear Dale's been able to help you over the years. If you have any questions or need anything at all, feel free to reach out. -Grayson"
Jake Dunn
September 25, 2024
5
out of
5
rating by Jake Dunn
"Ms Kitty Parker sold us on this insurance company and we have had 0 complaints since! Her , Mr. Medford, and the whole team at this State Farm have been nothing but amazing and I am always quick to recommend them anytime someone asks me about insurance."
We responded:
"Hey Jake, thank you for sharing your experience! I'm glad to hear Kitty and our team have been able to help you. Your recommendation is greatly appreciated! Don't hesitate to reach out if there's anything we can do for you in the future. -Grayson "
Crystal Dunn
September 24, 2024
5
out of
5
rating by Crystal Dunn
"Best insurance agent we've ever delt with! They have an awesome team! And their office manager Kitty is so efficient and seems to love her job!"
We responded:
"Hi Crystal, thank you for your comments. I’m glad to hear that you’ve had a good experience with our team and that Kitty has been able to assist you. If you have any questions or need further assistance, feel free to reach out. -Grayson "
Parker Gilmore
August 23, 2024
5
out of
5
rating by Parker Gilmore
"I’ve been insured with Grayson for several years now and the entire staff here is so helpful and kind, especially Kitty. Highly recommend!"
We responded:
"Thank you, Parker! We’re so glad to hear that you’ve had such a positive experience with our office. Kitty and I appreciate your kind words and your recommendation! -Grayson"
William Ambridge
August 23, 2024
5
out of
5
rating by William Ambridge
"Very helpful when it came to my home and auto insurance, made sure I got the best rates and coverage available!"
We responded:
"Thank you, William! We’re happy we could assist you with your home and auto insurance, and we’re glad you’re pleased with the coverage we found for you. We’re here to help anytime! -Grayson"
Bailey Johanson
August 19, 2024
5
out of
5
rating by Bailey Johanson
"Grayson and Kitty have been instrumental in insuring my family for years. From the very beginning, Grayson was professional, knowledgeable, and genuinely cared about finding the best coverage for me. They took the time to understand my specific needs and provided clear, detailed explanations of my options. What stood out most was Kitty and Grayson's dedication to customer service. They were always available to answer my questions, whether by phone or email, and made the entire process smooth and stress-free. I never felt rushed or pressured; instead, I felt like I was in very capable hands. Thanks to Grayson, I now have peace of mind knowing that I'm well-covered and that I have someone I can trust for any future insurance needs. I highly recommend Grayson and his team to anyone looking for a top-notch insurance agent. Their expertise and commitment to their clients are truly exceptional!"
We responded:
"Bailey, thank you so much for the generous review. It’s been an absolute privilege to work with you and your family over the years. Your support and recommendation mean a lot to me, and I’m grateful for the opportunity to continue serving your insurance needs. Please don’t hesitate to reach out if there’s anything Kitty and I can do for you in the future! -Grayson"
Eryn Oliver
August 19, 2024
5
out of
5
rating by Eryn Oliver
"The best of the best!!"
We responded:
"Thank you for the kind review, Eryn! We're thankful for the opportunity to serve customers like you and please let us know if there's anything our office can do for you in the future! -Grayson"
James Edmonds
August 15, 2024
5
out of
5
rating by James Edmonds
"This agency is top notch! Being a family of soon to be 5 we really appreciate the family atmosphere here! Very professional and care about the customers. I can leave knowing that my family will be provided with the best opportunities possible in any situation!"
We responded:
"James, thank you for sharing your experience! We’re delighted that our family-oriented approach resonates with you. Your family’s well-being is our top priority. If you ever have any other concerns or needs, please feel free to contact us. -Grayson "
Janee Thompson
April 22, 2024
5
out of
5
rating by Janee Thompson
"I have had the best luck with this State Farm Grayson Metford team . Jon Reid helped me save over $350 a month on car insurance, when you have 3 kids that drive , it’s amazing!!! I have been a customer for a year now and am very happy with my service."
We responded:
"Thank you so much for your wonderful review, Janee! We are thrilled to hear about your experience with Jon and how much he was able to save you on car insurance. We're delighted that you've been happy with our services over the past year and look forward to continuing to serve you and your family. -Grayson"
Linda Lee
March 20, 2024
5
out of
5
rating by Linda Lee
"Great customer service! I highly recommend working with Jon on the Grayson Medford team. He has helped with all of my insurance needs."
We responded:
"Linda, your glowing review of Jon's service has made our day! Knowing he's been instrumental in addressing all your insurance needs reaffirms our dedication to top-tier service. Thanks for the high recommendation; we're thrilled to have you with us and look forward to helping with any of your insurance needs in the future! "
DROOD METAL
March 14, 2024
5
out of
5
rating by DROOD METAL
"I highly recommend Grayson Medford's State Farm office. They are professional and courteous. They take care of all of my insurance needs."
We responded:
"Thank you for taking the time to leave your feedback! We're delighted we've been able to manage all your insurance needs, and we're here for whatever you might need next. We appreciate your support!"
George Prewett
March 9, 2024
5
out of
5
rating by George Prewett
"Grayson & his associates have given us personal service. Whenever we've had any kind of problem, they jump on it. They are careful, thorough, & competent. Kind of old-fashioned service. Proud to recommend them. George Prewett, Trussville"
We responded:
"Thank you for the kind words and recommendation, George! We appreciate the opportunity to serve our customers and are happy to hear that you've had a good experience with our office. Don't hesitate to reach out for any of your insurance needs! "
Jaime Farrell
January 29, 2024
5
out of
5
rating by Jaime Farrell
"I highly recommend this office and my agent, Brittany!"
We responded:
"Thank you for your recommendation, Jaime! I'm thrilled to hear that you've had a positive experience working with Brittany and our office. Please let us know if there is anything else that Brittany or the team can assist you with. -Grayson"
Creighton Bloyd
January 29, 2024
5
out of
5
rating by Creighton Bloyd
"Highly recommend this office! Our family has purchased all of our policies through Brittany, and we recommend her to everyone. Anytime we have a question or concern, she is available to help us!"
We responded:
"Thank you for the recommendation, Creighton! It's wonderful to hear that Brittany has been able to assist you and your family with all your insurance needs. We are here to continue offering support and assistance whenever you have questions or concerns. Thank you for choosing our team, and we look forward to serving you!"
Emily Bloyd
January 29, 2024
5
out of
5
rating by Emily Bloyd
"Take your business here and ask for Brittany! She is always so helpful and understanding with all of our insurance matters."
We responded:
"Thank you for the 5-star review, Emily! We appreciate your business and the kind words. Let us know if there's anything we can do for you in the future! "
Marsha Mccain
December 27, 2023
5
out of
5
rating by Marsha Mccain
"My husband's car caught fire a couple of months ago. They were so kind and helpful, today I added another vehicle to my policy and had no problem doing so, they're a great team. Happy and grateful I switched to State Farm Ins."
We responded:
"Thank you for the review, Marsha! We appreciate you for trusting us with your insurance needs. My team and I are happy to hear that we were able to help and don't hesitate to reach out if there's anything else we can do!"
Cheryl Mize
June 29, 2023
5
out of
5
rating by Cheryl Mize
"Very nice lady."
We responded:
"Hey Cheryl, we're so glad to hear that you had a good experience with Brittany! We're very fortunate to have her on our team here and appreciate the kind words. Please let us know if there's anything else we can do for you! "
VH Drft
March 31, 2023
1
out of
5
rating by VH Drft
"Friday 4pm not open not taking calls nothing on their website that's says they are closed today. good job."
We responded:
"Hello, thank you for taking the time to tell us about your experience. We have looked into this and would love to talk with you about how we can remedy this issue. Please call our office at (205) 383-2217. "
Charlotte Bryant
March 9, 2023
5
out of
5
rating by Charlotte Bryant
"They are easy to talk to."
We responded:
"Hi, Charlotte! Thank you for taking the time to share your experience with our office."
Teresa Nelson
December 27, 2022
5
out of
5
rating by Teresa Nelson
"My agent is out of town, now that I have moved to this area. I had a total loss claim and was told to take my title to the nearest office. Grayson was so helpful and kind! What a great guy!"
We responded:
"Thank you for the review, Teresa! I am happy to hear that I was able to help you with your claim. Your feedback is valuable to me and my office is always here to help! "
Judy Rowell
January 11, 2022
5
out of
5
rating by Judy Rowell
"Great guy. Stays on top of things"
We responded:
"Thanks, Judy! Providing exceptional service for our State Farm customers is always one of our main goals. Happy to have been able to help!"